Shipping policy

At Nuora Jewelry, we work with care so that your jewelry reaches you as soon as possible. We want the wait to be worth it, so here is how we handle your order:

1. Processing times

Every piece goes through quality control before leaving our warehouse.

• Processing time: 1 to 3 business days.

• During this period, we prepare your package, check the details and hand it to the carrier. You will receive a confirmation email as soon as your order is on its way.

2. Delivery times

Once the package has been shipped, the estimated delivery times are:

• Standard delivery: 8 to 12 business days.

• Please note that these times start from the moment the package leaves our facilities, not from the moment of purchase.

3. Possible delays

Although we always strive to meet these times, delays can occasionally occur due to external factors:

• High-demand periods (such as Christmas, Black Friday, Easter or special launches).

• Delays on the part of carriers or incidents in the logistics network beyond Nuora Jewelry's control.

• Adverse weather conditions or transport strikes.

We appreciate your patience in these cases; our commitment is that your jewelry always reaches you safely.

4. Order tracking

We know you can't wait to wear your new jewelry! As soon as the order is shipped, we will send you an email with a tracking number so you can check the status of your package in real time.

5. Important information

• Shipping addresses: Make sure all shipping details are correct. We are not responsible for failed deliveries due to incomplete or incorrect addresses provided by the customer.

• Failed deliveries: If the carrier cannot reach you after several attempts, the package may be returned to our facilities. In this case, the customer will have to cover the cost of a new shipment.

6. Any questions?

If more than 14 business days have passed and you still haven't received your order, or if you have any other question about your shipment, email us at:

help@nuorajewelry.com